Many people have problems with their broadband connections, these can arise from many different problems. Here are some examples if your modem will not synchronise with the BT exchange. Please visit this link on Broadband filtering.
- On a new installation, the telephone cables in your property are star wired. This causes too many reflections.
- On a new installation, you live too far away from the exchange to use the standard setup that came with your broadband package. A NTE2000 Broadband socket needs to be fitted.
- One of your sockets is wired incorrectly. This will cause echoes
- There is a fault on the internal wiring (this fault will not necessarily affect your telephony side of the line).
- There is something plugged into a phone socket which does not have a filter.
- There is a fault on the BT line or BT exchange.
If your modem is synchronised with the BT exchange but you cannot log on to your Broadband account or access the internet. The setup may not have complete correctly, or your broadband account may not be active. There may be a problem with your PC’s network, or there maybe a virus / mailware / spyware present on your PC.
All of these problems can be resolved.
You can share your broadband connection with all the PC's in your home or business, go to our products page to see our range of broadband products.
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